Terms of service

Greetings from SyntecLab team! Our company always appreciates our customers. That’s why if you would like to suggest a way to improve the work of any website that belongs to synteclab.com, or simply leave your feedback, feel free to contact us here. That way, we can enhance your user experience during purchasing our products. Moreover, purchasing any product via synteclab.com means that you receive a Safe Purchase Guarantee.

Services provided by our company are bound by this Terms of Use, as well as other conditions listed on customer pages. The terms agreed on by our team are aimed at making your shopping trouble-free. The Terms of Use and other conditions are listed below for your guidance.

Please note that when you visit and browse any of the websites owned by SyntecLab, as well as use the company’s services, you agree that you have read, acknowledged, and are ready to abide by the Terms of Use listed below. Moreover, using websites or services provided by SyntecLab means that you agree to comply with all corresponding regulations and laws, e.g. laws of United States Copyright and Trademark. In case you do not want to abide by the following Terms of Use, please refrain from using any websites belonging to SyntecLab.

Below we provide you the full text of the Privacy Policy used by SyntecLab. This Policy is true for any website that belongs to SyntecLab.

Ownership and Copyright
SyntecLab owns and manages synteclab.com. All content on this website, including graphics, logos, icons, artworks, and any other images, audio, and video files, as well as software, design, and text, is owned by SyntecLab or used by us under a proper license unless stated otherwise. The aforementioned forms of content are each protected by the U.S. and international laws of copyright.

The following trademarks and/or service marks belong exclusively to SyntecLab.

Please note that trademarks of the products sold on this website and other websites owned by SyntecLab belong to their respective owners.

No content, whether textual or visual, appearing on this website and listed in the Terms of Use, shall be interpreted as a right and/or license to use any trademarks or service marks posted on this website without the prior written permission issued by SyntecLab or respective owners of trademarks and/or service marks. Prior written consent issued by SyntecLab IS ALSO necessary for using the names «synteclab.com» or «SyntecLab», as well as any logos that belong to the company. Otherwise, the names and logos may not be used. No website may use the company logos as a «hot» link without the prior written consent issued by SyntecLab.

Website Usage
Any website owned by SyntecLab, as well as its content in any shape or form, is intended only for non-commercial and personal use. The company prohibits using SyntecLab’s websites, as well as their content, for purposes that do not fit personal or non-commercial. Hereby you agree to refrain from reproducing, distributing, transmitting, publishing, modifying, or commercially exploiting any content available on any of SyntecLab’s websites. The company does not allow downloading, making digital copies, and printing the content available on any website owned by SyntecLab or synteclab.com.

Usage Tracking
In order to continue to improve the quality of our website and your user experience database tracks the traffic throughout our site. This information is then used to compile statistics; we do not record your individual statistics. This does include IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and a number of clicks to analyze trends, administer the site, track user’s movement in the aggregate. These statistics help us make decisions about which products and services best serve our members and guests. This information is never shared or sold to outside companies.

A cookie is a piece of data stored on the user’s computer hard drive containing information about the user. We use both session and persistent cookies. Cookies enable us to track and target the interest of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site. Cookies do not cause damage to your computer systems or files; only the website that transferred a particular cookie to you can read, modify or delete such cookie. If you would prefer not to have information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, automatically decline cookies, or be given the choice of declining or accepting the transfer of particular cookies on your computer.

Descriptions of products
Our company values shopper experience and works hard to preserve the accuracy level of the product description. It is important to note that the colors used by SyntecLab and the differences in your PC settings, such as display capacity and color schemes, can alter the final picture on your screen. Our company cannot vouch for the color and display settings of your PC, therefore, we cannot guarantee the complete accuracy of colors, textures, or details you see. While SyntecLab strives for the highest level of product description, we cannot warrant that descriptions of products listed on this or other SyntecLab websites are complete, 100% accurate, and error-free. If the product description and/or price is deemed inaccurate by SyntecLab, the company reserves the right to refuse the sale of the said product. In the event of an error being discovered after the payment, the company has the right to a) cancel the sale b) provide a full refund of the product. Shall you find the product by SyntecLab not as described, you may return it, provided has not been used.

Warranties Disclaimer & Limitation of Liability
SyntecLab does NOT warrant in any form or shape in regard to the functioning of the company’s websites. You hereby agree that you are solely responsible for accessing and browsing this or any other website owned by SyntecLab.

SyntecLab DISCLAIMS all expressed or implied warranties in any shape or form, including those regarding merchantability. The company also does NOT warrant for its websites, e-mails and servers being virus-free or otherwise not containing any potential harmful software. SyntecLab shall NOT be held responsible for any damages, including indirect or consequential, that occur while using this and any other website owned by the company.

The following liability disclaimer covers all situations when damages and/or injuries are caused to the user. The reasons include but are not limited to errors, failure of/delay in operation, defect, omission, malware such as computer viruses, failure of the communication line, as well as inappropriate use of record for any reason from negligence to breach of contract. SyntecLab shall NOT be liable for materials of an offensive, illegal or derogatory nature, conducted by you or third parties.

Note: current legal regulations in some states foresee no limitations on the aforementioned warranties and/or damages. In the event such a law is applicable to your situation, as well as any of the disclaimers, warranties, or exclusions listed above, you may reserve additional rights depending on the state laws. It is important to note that the aggregate liability of Synteclab for any claims, as well as losses and damages of any nature, shall NOT exceed the amount paid to the company by you in order to access this or any other website that belongs to SyntecLab.

Hereby you agree to defend any member of SyntecLab staff, as well as its agents, from and against any legal claims, as well as reasonable accounting fees, that stem from your using this or any other website that belongs to the company AND/OR in the event of your breaching these Terms of Use.

Applicable Law

If you access and browse this or any other website owned by SyntecLab, you agree that any dispute that may arise in regard to SyntecLab shall be regulated by the law of %country_name% without regard to conflict of law. These Terms of Use shall also be governed and regulated by the same laws.

Shall any competent jurisdiction rule that provision under these Terms of Use is PARTLY unenforceable, such provision is to be declared limited to the extent and degree ruled by the competent jurisdiction. The provision shall remain in full force and effect afterward.

Shall any competent jurisdiction rule that provision under these Terms of Use is COMPLETELY unenforceable, all remaining provisions under these Terms of Use shall remain in full force and effect regardless. These Terms of Use, together with Privacy Policy, comprise an agreement between the two parties, you and SyntecLab, in regard to your accessing and browsing this or any other website owned by the company.

Regulations of disputes
Shall any dispute arise in regard to these Terms of Use, it is to be resolved by negotiation between the parties at dispute If necessary, the parties may resolve to appropriate law institutions, such as state court based in %city_name%, %country_name%.

Modification of Terms of Use
SyntecLab reserves the right to modify, as well as add and/or remove, any portions of these Terms of Use for any reason in our sole discretion at any time. Hereby you agree that you are aware of the changes that took place and operate under the current version of these terms of Use.

Terms of payment
Your information is requested when placing an order when you fill out the “Order Form”. This is where you must provide your contact information; name, shipping address, email, telephone number, credit card number, and expiration date. This information is used for billing & contact purposes and to ship your order. If we have difficulty processing your order, this contact information enables us to quickly communicate with you.

Certified by IGI International Gemological Institute

You'll feel secure knowing it's a real certified diamond SyntecLab diamonds larger than a 0.50 carat are certified by either International Gemological Institute or for an additional fee, Gemological Institute of America (GIA). Your certificate assures that your purchase is 100% identical to a mined diamond in its quality, optical finish, strength, and chemical and physical properties.

Certified by IGI International Gemological Institute